The Claims Department delivers on the promise made when FICOH sells a policy: to respond when a covered loss occurs. Extraordinary customer service is the hallmark of our Claims Department. A claims adjuster's role is to evaluate every claim, make a determination of coverage, and quickly pay a fair amount if the claim is valid. Units within Claims include:

• Auto Body Injury
• Auto Resources
• Liability/Litigation
• Operations
• Property
• PIP (Personal Injury Protection)/Subrogation
• Special Investigation Unit
• Worker's Compensation