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I.T.Intern- Change and Release Management

Job ID: 1007721
Date Posted: Jun 23, 2022
Department ID: TS0815 IT - Enterprise Architecture
Company: TMNA Services LLC

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Job Description

Marketing Statement

TM Claims Service (TMCS) is an independent global claims management firm established in 1987 to provide clients with a broad range of claims-related services in the areas of transportation, product liability and overseas travel accident insurance. As part of the Tokio Marine Group of companies TM Claims Service provides claims handling services throughout the US and the Americas. Founded in 1879, Tokio Marine is recognized as Japan’s oldest insurer and one of the largest insurance groups in the world. Tokio Marine has offices in 38 countries staffed by more than 15,000 employees outside of Japan.

Duties

  • Responding to inquiries and requests for assistance with change and release management processes
  • Assistingthe Change Manager with analyzing approval documentation and running Change Advisory Board meetings
  • Creating and distributing change and release management metrics
  • Assisting with running release management meetings - Release Planning, Readiness Review, Release Retrospective, Release Audits
  • Creating and sending all release related communications before, during and after all major planned releases
  • Complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company
  • Performing special projects and other duties as may be assigned

 

Qualifications

Degree / Licenses and Professional Certifications

  • Coursework in IT or Business disciplines
  • IT process or framework knowledge (ITIL, COBIT, PMP, Agile, DevOps) is a plus

 

Experience

  • Basic experience working within an IT administrative or equivalent corporate function is preferred.
  • Relevant experience may include: Knowledge of Windows 10, SharePoint, Office 365, MS Teams and Office Suite (Word, Excel, etc.)

 

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 

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