Business Process Specialist (Nationwide)

Job Description

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.   We have been in operation since 1962 and are nationally recognized as a member of  Ward's Top 50 and rated A++ by A.M.Best.

Duties

We are looking for a Business Process Specialist to join our team!

Summary-

Analyzes company operations, organization, and systems in order to recommend solutions to improve efficiency, reduce cost, and support growth. Drives design and delivery of improvements to existing processes or applications.

A typical day will include the following:

• Assess company operations, organization, products, and systems for significant improvement opportunities
• Assess cost, benefit, and feasibility of potential solutions and business opportunities
• Partner with business and/or IT leaders to identify, prioritize, and execute projects that enhance business capabilities, processes and operations
• Create business cases for projects and measure realization of benefits
• Identify and articulate technology capabilities, challenges and trade-offs to business units
• Research, document and articulate business goals and requirements
• Lead business activities for multiple, concurrent, small to mid-size projects

Qualifications

• 2 years minimum working within a business unit/operational environment with experience leading or supporting process improvement and/or technology implementation projects preferred

• Proficiency in Billing Systems, Policy Administration Systems, Customer Relationship Management (CRM) Systems, Claims Management Systems, and/or Reporting and Analytics tools preferred

• Ability to form and leverage strong partnerships with business, IT and vendor stakeholders

• Continuous Improvement (CI) certifications such as Lean, Six Sigma, TQM a plus!

• Bachelor’s degree in related field preferred, however, not required

• An equivalent combination of education and work experience may be substituted

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 

Benefits

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.  If you enjoy working in a fast paced work environment with growth potential please apply online.

Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at  https://www.phly.com/Careers/default.aspx

Salary

For Colorado Residents Only: Salary range $104,000 - $117,000

The salary range posted is pursuant to Colorado law. Ultimate salary offered will be based on factors such as applicant experience and geographic location.

US Citizenship