Head of Global Fusion Center Operations and Engineering

Job Description

Description

Marketing Statement:

Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.

Job Summary:

The Head of Global Fusion Center US (GFC) Operations and Engineering is an important leadership role in continuing the build out of a world-class cyber fusion center. You will take ownership in hiring expert talent, designing, implementing, governing, and operating security operational services supporting the insurance and financial services companies of Tokio Marine Group around the world.  The Head of the GFC is responsible for setting the blueprint in integrating intelligence, threat detection, vulnerability data and proactive defense strategies as well as designing and performing response capabilities to protect Tokio Marine and its Group Companies from advanced cyber threats.  As a key member of the leadership team, working closely with the existing Red Team/CTI and Vulnerability management/pen testing/ vCiso leaders, you will partner closely in leveraging existing expertise in further refining the operational and engineering components of the GFC.  The GFC US working in close collaboration with the GFC Japan will take primary responsibility for the Americas Group Companies and areas of the Middle East, and will take secondary responsibility for the APAC region in a “follow-the-sun” operations model. The Head of GFC-US will be an important member of the Global Fusion Center Leadership team reporting to the SVP, Global Head Cyber Defense.

Essential Job Functions:

• Lead the build-out of an advanced US fusion center engineering and operations team and associated components designed to provide services to individual group companies in the areas of detection of anomalies and predicting attack patterns leveraging expertise in data analytics and associated cyber platforms

• Lead security incident and data breach investigations and handle post-incident reporting in urgent or critical situations with the goal of establishing a foundation for future automation

• Develop proactive roadmaps for the fusion center including, set objectives, and taking initiative to further automate and orchestrate using various industry leading and startup technology approaches to improve Cyber defense capabilities and overall maturity at Tokio Marine

• Build a global team that drives identification and improve advanced threat detection capabilities and SOAR playbooks

• Support cross-team initiatives in alignment with GFC-Japan and GFC -US to develop metrics for reporting purposes and driving specific actions, including measuring and improving effectiveness and performance and determining detective control effectiveness and coverage

• Direct, motivate, develop, and manage performance of the Team

• Establish and build strong working relations and partnerships with global Business Units and Senior Management

• Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the Company

• Perform special projects and other duties as may be assigned

Qualifications:

• 8+ years in a professional cyber security leadership role or leading a global fusion center equivalent
• At least 5 years working in a leadership capacity within a global cyber security function
• Expertise in emerging threat detection technologies, approaches, data management, engineering and supporting capabilities in incident response, with a strong emphasis on metric-driven management
• Experience leading and developing a cyber fusion ops center with heavy focus on automation and orchestration
• Design and refine cybersecurity playbooks, frameworks (MITRE Att&CK) and develop new approaches to measuring success
• Prior experience in crowd strike, Splunk or equivalent SIEM/ EDR/XDR technologies and associated service providers
• Build relationships with key security vendors and ensure vendors are meeting performance objectives and requirements
• Expertise in AI security, API security, cyber security data lake management and advanced and SOAR capabilities
• Strong verbal and written communication skills, including the ability to provide technical thought leadership on security incident investigation calls with other technology teams, and the ability to translate and simplify complex technical concepts for consumption by non-technical audiences
• Experience managing a team of technicians with various skill sets that provides operations, maintenance and service support of security operations across an organization
• Demonstrated experience working globally and building multi-national teams is key, as well as the ability to lead through both organizational structures and positive influence
• Deep experience working with 3rd party partners is required, particularly with MSSPs
• Strong technical skills, including networking, operating systems and experience in a shared service delivery environment is preferred
• Poise and ability to act calmly and competently in high-pressure, high-stress situations. Industry security certification (CISSP, GIAC, CCSP) preferred
• Fluency in a foreign language is highly desirable, but not required
• Bachelor’s Degree preferred

Salary range $200,000 to $250,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In

order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 

Summary