Business Solutions Specialist

Job Description

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.   We have been in operation since 1962 and are nationally recognized as a member of  Ward's Top 50 and rated A++ by A.M.Best.

Duties

We are looking for a Business Solutions Specialist / Sr. Specialist to join our team!

Summary -

Analyzes company operations, organization, and systems in order to recommend solutions to improve efficiency, reduce cost, and support growth.  Drives design and delivery of strategic, transformative changes.

A typical day will include the following:

• Work on a dynamic mix of Salesforce related projects helping to implement digital solutions to optimize insurance operations
• Collaborate with business leaders to deliver projects that enhance business capability and efficiency
• Articulate and document business requirements for complex insurance systems
• Conceptualize effective automated solutions for business problems and opportunities
• Advocate on topics of critical differentiation for PHLY and contribute to decisions about implementation strategies or tradeoffs
• Design and execute business acceptance test plans
• Create business cases for projects and measure realization of benefits
• Lead business activities for transformation projects following generally accepted SDLC methodologies
• Counsel and mentor associates by providing on-the-job feedback

Qualifications

Qualifications

• Bachelor's degree in Business, MIS, Accounting/Finance, Communications, Data Science, or related field
• Minimum 3 - 5 years of progressive experience in translating business requirements and end user needs into design solutions as part of a business analysis, advisory/consulting, or equivalent practice
• Minimum 1 - 3 years of experience refining target operating models or modernizing systems, processes, and products
• Minimum 2 years of experience in technical capabilities in order to liaise with both business and IT stakeholders
• Minimum 1 - 3 years of experience leading people for a portion of a new system implementation or modernization
• Minimum 3 years of experience with Microsoft Office Suite and a flowcharting tool such as Microsoft Visio
• Experience with at least one full cycle implementation of Salesforce Financial Services Cloud or equivalent
• Salesforce Administrator Certification a plus
• Experience in insurance or financial services industry preferred
• Employer will accept any suitable combination of education, training or experience
• Comfortable working the hours of 8:30 am to 5:00 pm EST

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 

Benefits

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.  If you enjoy working in a fast paced work environment with growth potential please apply online.

Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at  https://www.phly.com/Careers/default.aspx

Salary

$109,400.00 - 122,300.00

The salary range posted is pursuant to multiple state laws. Ultimate salary offered will be based on factors such as applicant experience and geographic location.