Corporate Communications Coordinator - Hybrid

Job Description

Marketing Statement

Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.

Duties

Job Summary

This role offers candidates the opportunity learn and develop their talents in corporate communications, marketing, public relations, and social media will working with national brands. We’re looking for a highly organized individual to support internal and external communication for Tokio Marine North America (TMNA) companies - Philadelphia Insurance Companies (PHLY), Tokio Marine America (TMA), First Insurance Company of Hawaii (FICOH) and Tokio Marine North America Services (TMNAS). Under the direction of the Assistant Vice President of Corporate Communications and in collaboration with colleagues at TMNA companies, the Coordinator will have the opportunity to work on internal and external communications projects for four national corporate brands.

This position will write and edit communications and marketing materials utilizing multiple channels to deliver messages to internal and external audiences. Writing and copy editing for internal and external communications is an essential part of the daily responsibilities. The coordinator will manage the team’s content calendar, process expenses, and also provide general administrative support. Working under the guidance of the Internal Communications Specialist, the Coordinator will draft and review internal communications for emails,  corporate intranets, video message boards, and other internal communications channels. This role will also support external communications plans under the guidance of the External Communications Specialist, including marketing campaigns, customer marketing emails, social media campaigns, posts and analytics, media pitches, press releases, talking points, and other external communications to enhance the reputation of Tokio Marine North America (TMNA) companies. They will also draft and edit online content, eflyers, brochures, and other content.  Supporting corporate social responsibility activities, events and other assigned duties are also part of the responsibilities of this position.

Job Responsibilities

• Highly accurate and consistent writing and copy-editing of all external and internal content on a daily basis
• Supporting the Corporate Communications team with the development and preparation of projects – internal & external communications, marketing, public & media relations, social media, video, and event coordination
• Maintain department content calendar to integrate with Marketing, Public Relations, employee communications, and other initiatives
• Contribute to Marketing, Social Media and Public Relations campaigns including but not limited to drafting and monitoring e-communications, internal and external websites, and corporate social responsibility
• Supports analytics and measurement to help evaluate results for Corporate Communications services
• Maintaining professional working relationships with TMNA colleagues, media representatives and external partners
• Develops and documents internal controls and best-practices
• Process department expenses and other general administrative duties
• Support the Internal and External Communications, Graphic Design and Digital Media teams with additional tasks as needed
• Complies with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at Company
• Performs special projects and other duties as assigned

Qualifications

Experience

• Bachelor’s degree in communications, public relations, or related field required
• 0-2 years previous corporate communications, marketing, social media, public relations or journalism experience
• Graphic design experience a plus

Competencies

Knowledge:

• Public and media relations strategies and principles
• Strong writing and grammar – AP, Chicago and other writing styles
• Social media or graphic design knowledge a plus

Skills:

• Exceptional copy editing and writing skills is a must
• Highly organized with strong attentional to detail and time management skills
• Microsoft Office (Word, Excel, PowerPoint)
• Graphic design or familiarity with Adobe suite (Photoshop, InDesign, Illustrator) or Canva is a plus

Abilities:

• Write and copy-edit with strong grammar skills
• Ability to work on multiple projects with a variety of people
• Intrinsically motivated and dedicated to a delivering exceptional work
• Ability to work independently without excessive supervision and also effectively as part of a team

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law.