Business Process Specialist (Nationwide)

Job Description

Marketing Statement

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries.   We have been in operation since 1962 and are nationally recognized as a member of  Ward's Top 50 and rated A++ by A.M.Best.

Duties

We are looking for a Business Process Specialist to join Team PHLY!

Summary -

Analyzes company operations, organization, and systems in order to recommend solutions to improve efficiency, reduce cost, and support growth.  Drives design and delivery of strategic, transformative changes.

A typical day will include the following:

Assess company operations, organization, products, and systems for significant improvement opportunities

Assess impact of book rollovers and partnering opportunities on company operations

Identify and protect sensitive, confidential, or proprietary information

Assess cost, benefit, and feasibility of  potential solutions and business opportunities

Partner with business and/or IT leaders to identify, prioritize, and execute projects that enhance business capabilities, processes, and operations

Identify and articulate technology capabilities, challenges, and trade-offs to business units

Engage business stakeholders and advocate on their behalf

Create business cases for projects and measure realization of benefits

Advocate with IT on topics of critical differentiation for PHLY and contribute to decisions  about build/adopt/customize and architectural/process tradeoffs

Research, document, and articulate business goals and requirements for transformation projects

Lead business activities for transformation projects

Identify resource demand and capacity needed for projects

Lead UAT or OCM activities for transformation projects

Qualifications

Qualifications

• Bachelor’s degree in a related field is preferred however not required

• 3-5 years minimum experience in business analysis, insurance operations, underwriting, or a related area

• Experience enhancing core insurance systems (billing, policy administration, customer relationship management, workflow, or claims)

• Hands on experience with Duck Creek, Guidewire, or Salesforce is preferred

EEO Statement

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer.  In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status,  sexual orientation and/or any other status protected by law. 

Benefits

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.  If you enjoy working in a fast paced work environment with growth potential please apply online.

Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at  https://www.phly.com/Careers/default.aspx

Salary

Salary:

• National Salary Range: $107,300 - $120,000
• Ultimate salary offered will be based on factors such as applicant experience and geographic location.